How to add a new user in PRISM

How to add a new user in PRISM

Revised byMarian Chriselle An
Nature of UpdateConfirmed this is still an active process
Date of Revision26/10/2022

How to add a new user in PRISM

  1. Open PRISM and Impersonate Partner.

  2. Click 'Customer Management', Search for the Partner > ‘View’.

  3. Click Manage Users.

  4. Enter User details > Create User.

    The user will be send an email to set their own password and 2FA
    NOTE: you cannot Delete Prism User it will just stay as Deactivated.

    • Related Articles

    • Create and add a signature to messages

      Revised by Israel Cenir Nature of Update Added more content, still active process Date of Revision /20/2021 Create a signature Open a new message. On the Message tab, in the Include group, click Signature, and then click Signatures. On the E-mail ...
    • Prism Portal Guide

      Managing your CSP Program through Prism Portal   This guide provides a basic overview of how to manage your CSP Program through Prime Portal.   Access Prism Portal Link : Login using new details provided by rhipe     ...
    • Ensure your customers are ready for New Commerce Experience

      New Commerce Experience is coming from February 2022 Microsoft is introducing the New Commerce Experience to modernise the CSP Program and change the way that you purchase CSP products for your customers. Indirect Resellers need to be ready in order ...
    • Create a User Account

      As the Office 365 Admin , you are able to create user account or edit user account , assign licenses to user and set a user with administrative rights. You are also able to delete account if it is no longer in used. Admin Center only applicable for ...
    • How to change the email contact in PRISM for Order Notifications

      Revisions Revised by Marian Chriselle An Nature of Update Confirmed this is still an active process Date of Revision 26/10/2022 How to change the Order Notification email in PRISM Where do I go in PRISM to change the email address that receives ...